Superintendent works at which level of management?

The correct answer is option 'A', operational level of management.

Explanation:
A superintendent is a managerial position typically found in organizations such as schools, hospitals, and construction companies. They are responsible for overseeing the day-to-day operations and ensuring that goals and objectives are met. To understand why a superintendent works at the operational level of management, let's discuss the different levels of management and their roles.

1. Top-level management:
Top-level management consists of executives such as CEOs, presidents, and directors. They are responsible for setting the organization's overall strategic direction, making major decisions, and representing the organization to external stakeholders. Their focus is on long-term planning and goal setting.

2. Middle-level management:
Middle-level management includes positions such as department managers, branch managers, and division heads. They bridge the gap between top-level management and lower-level employees. Their responsibilities include translating the organization's strategic goals into actionable plans, coordinating activities within their departments, and ensuring that resources are allocated effectively. They also play a crucial role in communication and decision-making.

3. Operational level management:
Operational level management is responsible for the day-to-day operations of the organization. It includes supervisors, team leaders, and front-line managers. These managers are directly involved in executing the plans and strategies developed by top and middle-level management. They oversee the work of employees, ensure productivity, and maintain quality standards. Operational managers focus on achieving short-term goals and handling routine activities.

Applying the concept to the role of a superintendent:
A superintendent, in the context of schools or educational institutions, is responsible for the smooth functioning of the school on a daily basis. They oversee various operational aspects such as managing staff, maintaining discipline, coordinating curriculum implementation, and ensuring the overall well-being of students. Their primary focus is on the efficient execution of administrative and educational processes.

Considering the superintendent's role in the day-to-day operations and their involvement in executing plans and strategies developed by higher-level management, it is evident that they operate at the operational level of management.

Therefore, the correct answer is option 'A', operational level of management.