I ve edurev in mobile but why my subscription not showing in laptop wh...
To resolve the issue of your EduRev subscription not showing on your laptop, follow the steps mentioned below:
1. Sign in to EduRev on your laptop:
Make sure you are signed in to your EduRev account on your laptop using the same credentials you used on your mobile device. If you are not signed in, click on the "Sign In" button on the homepage and enter your login details.
2. Check your subscription status:
Once you are signed in, navigate to your account settings or profile section. Look for an option that displays your subscription status. It may be labeled as "Subscription" or "Membership."
3. Refresh the page:
If you see a lock symbol or any indication that your subscription is not active, try refreshing the page. Sometimes, it takes a moment for the system to update your subscription status.
4. Clear browser cache and cookies:
If refreshing the page doesn't resolve the issue, clear your browser's cache and cookies. This will remove any stored information that may be causing a conflict with your subscription status. After clearing the cache and cookies, sign in again and check if your subscription is now visible.
5. Contact EduRev support:
If the above steps do not unlock your subscription, it is recommended to contact EduRev support for further assistance. They will be able to investigate the issue and provide you with a solution.
Note: Ensure that you have a valid and active subscription on your mobile device. If your subscription has expired or been canceled, it will not be accessible on any other device.
By following these steps, you should be able to unlock your EduRev subscription on your laptop and access all the features and content available to you.