What should I do if I am unable to upload my photograph or signature i...
What to do if you are unable to upload photograph or signature in the SBI PO application form?
If you are facing difficulties in uploading your photograph or signature in the SBI PO application form, there are several steps you can take to resolve the issue. Follow the steps below to ensure a successful application submission:
1. Check the file size and format:
Make sure that the photograph and signature files you are trying to upload are in the specified format (usually JPEG or JPG) and within the prescribed file size limit. If the files do not meet the requirements, resize or compress them accordingly.
2. Clear cache and cookies:
Sometimes, browser cache and cookies can interfere with the uploading process. Clear your browser cache and cookies and try again. Alternatively, you can try using a different browser or device to upload the files.
3. Use a reliable internet connection:
Ensure that you have a stable and reliable internet connection while uploading the photograph and signature. A slow or intermittent connection may cause the upload to fail. Consider switching to a different network or using a wired connection if possible.
4. Verify the dimensions and resolution:
Check the dimensions and resolution requirements specified by the SBI PO application form. If the photograph or signature does not meet these requirements, use photo editing software to resize and adjust them accordingly.
5. Rename the files:
Try renaming the photograph and signature files before uploading them. Sometimes, special characters or long file names can cause issues during the upload process. Keep the file names simple and avoid using special characters.
6. Contact SBI helpline:
If you have followed all the above steps and are still unable to upload the photograph and signature, contact the SBI helpline or customer support for assistance. They will be able to guide you through the process or provide alternative solutions.
Remember to keep track of any reference numbers or tickets provided by the customer support team for future reference.