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Last year Comfort Airlines had twice as many delayed flights as the year before, but the number of complaints from passengers about delayed flights went up three times. It is unlikely that this disproportionate increase in complaints was rooted in an increase in overall dissatisfaction with the service Comfort Airlines provides, since the airline made a special effort to improve other aspects of its service last year.
Which of the following, if true, most helps to explain the disproportionate increase in customer complaints?
  • a)
    Comfort Airlines had more flights last year than the year before.
  • b)
    Last year a single period of unusually bad weather caused a large number of flights to be delayed.
  • c)
    Some of the improvements that Comfort Airlines made in its service were required by new government regulations.
  • d)
    The average length of a flight delay was greater last year than it was the year before.
  • e)
    The average number of passengers per flight was no higher last year than the year before.
Correct answer is option 'D'. Can you explain this answer?
Most Upvoted Answer
Last year Comfort Airlines had twice as many delayed flights as the ye...
The argument states that Comfort Airlines had twice as many delayed flights last year compared to the previous year, but the number of complaints about delayed flights increased three times. It also mentions that the airline made efforts to improve other aspects of its service last year. The question asks for the option that best explains the disproportionate increase in customer complaints.
Let's evaluate each option:
(A) Comfort Airlines had more flights last year than the year before.
  • This option does not directly address the increase in complaints. It only states that there were more flights, which may or may not contribute to the increase in complaints.
(B) Last year a single period of unusually bad weather caused a large number of flights to be delayed.
  • This option provides a plausible explanation for the increase in delayed flights and, consequently, the increase in complaints. If there was a specific period of bad weather, it could have significantly affected flight schedules and resulted in more complaints from passengers. This is a potential explanation for the disproportionate increase in complaints.
(C) Some of the improvements that Comfort Airlines made in its service were required by new government regulations.
  • This option discusses the improvements made by the airline but does not directly address the increase in complaints. The fact that some improvements were mandated by regulations does not necessarily explain the increase in complaints related to flight delays.
(D) The average length of a flight delay was greater last year than it was the year before.
  • This option directly addresses the increase in complaints. If the average length of a flight delay was longer last year compared to the previous year, it suggests that passengers had to endure more extended periods of waiting and frustration. This could explain the disproportionate increase in complaints about delayed flights.
(E) The average number of passengers per flight was no higher last year than the year before.
  • This option does not directly address the increase in complaints. Even if the average number of passengers per flight remained the same, it does not provide a reason for the increase in complaints about flight delays.
Considering the given options, option (D) is the most logical explanation for the disproportionate increase in customer complaints. The longer average length of flight delays could have resulted in more dissatisfaction among passengers, leading to a higher number of complaints.
Therefore, the answer is (D).
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Last year Comfort Airlines had twice as many delayed flights as the year before, but the number of complaints from passengers about delayed flights went up three times. It is unlikely that this disproportionate increase in complaints was rooted in an increase in overall dissatisfaction with the service Comfort Airlines provides, since the airline made a special effort to improve other aspects of its service last year.Which of the following, if true, most helps to explain the disproportionate increase in customer complaints?a)Comfort Airlines had more flights last year than the year before.b)Last year a single period of unusually bad weather caused a large number of flights to be delayed.c)Some of the improvements that Comfort Airlines made in its service were required by new government regulations.d)The average length of a flight delay was greater last year than it was the year before.e)The average number of passengers per flight was no higher last year than the year before.Correct answer is option 'D'. Can you explain this answer?
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Last year Comfort Airlines had twice as many delayed flights as the year before, but the number of complaints from passengers about delayed flights went up three times. It is unlikely that this disproportionate increase in complaints was rooted in an increase in overall dissatisfaction with the service Comfort Airlines provides, since the airline made a special effort to improve other aspects of its service last year.Which of the following, if true, most helps to explain the disproportionate increase in customer complaints?a)Comfort Airlines had more flights last year than the year before.b)Last year a single period of unusually bad weather caused a large number of flights to be delayed.c)Some of the improvements that Comfort Airlines made in its service were required by new government regulations.d)The average length of a flight delay was greater last year than it was the year before.e)The average number of passengers per flight was no higher last year than the year before.Correct answer is option 'D'. Can you explain this answer? for GMAT 2024 is part of GMAT preparation. The Question and answers have been prepared according to the GMAT exam syllabus. Information about Last year Comfort Airlines had twice as many delayed flights as the year before, but the number of complaints from passengers about delayed flights went up three times. It is unlikely that this disproportionate increase in complaints was rooted in an increase in overall dissatisfaction with the service Comfort Airlines provides, since the airline made a special effort to improve other aspects of its service last year.Which of the following, if true, most helps to explain the disproportionate increase in customer complaints?a)Comfort Airlines had more flights last year than the year before.b)Last year a single period of unusually bad weather caused a large number of flights to be delayed.c)Some of the improvements that Comfort Airlines made in its service were required by new government regulations.d)The average length of a flight delay was greater last year than it was the year before.e)The average number of passengers per flight was no higher last year than the year before.Correct answer is option 'D'. Can you explain this answer? covers all topics & solutions for GMAT 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Last year Comfort Airlines had twice as many delayed flights as the year before, but the number of complaints from passengers about delayed flights went up three times. It is unlikely that this disproportionate increase in complaints was rooted in an increase in overall dissatisfaction with the service Comfort Airlines provides, since the airline made a special effort to improve other aspects of its service last year.Which of the following, if true, most helps to explain the disproportionate increase in customer complaints?a)Comfort Airlines had more flights last year than the year before.b)Last year a single period of unusually bad weather caused a large number of flights to be delayed.c)Some of the improvements that Comfort Airlines made in its service were required by new government regulations.d)The average length of a flight delay was greater last year than it was the year before.e)The average number of passengers per flight was no higher last year than the year before.Correct answer is option 'D'. Can you explain this answer?.
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