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Which matrix in Quality Function Deployment (QFD) represents customer's foremost requirements with product characteristics
- a)Production Planning Matrix
- b)Part Deployment Matrix
- c)Process Planning Matrix
- d)Process Quality Control Matrix
Correct answer is option 'A'. Can you explain this answer?
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Which matrix in Quality Function Deployment (QFD) represents customers...
Quality Function Deployment (QFD):
The QFD process begins when we endeavor to pinpoint customer requirements (or needs), which are usually expressed in terms of qualitative characteristics. During the process of product development, customer requirements are successively converted into internal company requisites, called design specifications.
The QFD process begins when we endeavor to pinpoint customer requirements (or needs), which are usually expressed in terms of qualitative characteristics. During the process of product development, customer requirements are successively converted into internal company requisites, called design specifications.
Stages of development of QFD:
QFD uses a series of forms called quality tables. The philosophy governing of how QFD is to be applied is that of Management by Objectives (MBO) and Management by process (MBP).
QFD uses a series of forms called quality tables. The philosophy governing of how QFD is to be applied is that of Management by Objectives (MBO) and Management by process (MBP).
The four forms (quality tables) are mentioned below:
- Form 1 (Production Planning Matrix):
- This compares customer's foremost requirements with product characteristics (product attributes), which are the technical requisites needed to render product specifications coherent with customer expectations.
- Form 2 (Part Deployment Matrix):
- This compares product characteristics with the requirements of the more important components (subsystems) into which the product can be broken down (critical part characteristics).
- Form 3 (Process Planning Matrix):
- This relates characteristics of a single sub-system with their respective production processes (critical process steps).
- Form 4 (Process Quality Control Matrix):
- This defines inspection and quality control parameters and methods to be used in the production process of each process step (quality controlled process steps).
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Which matrix in Quality Function Deployment (QFD) represents customers foremost requirements with product characteristicsa)Production Planning Matrixb)Part Deployment Matrixc)Process Planning Matrixd)Process Quality Control MatrixCorrect answer is option 'A'. Can you explain this answer?
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