Mnemonics: Consumer Rights | Social Studies (SST) Class 10 PDF Download

1. Consumer Rights

Trick to remember: "S-I-C-R-R" (Say: Sick-RR)

• S – Safety: Right to be protected from harmful goods/services.

• I – Informed: Right to know product details like price, expiry, risks.

• C – Choice: Right to choose freely, without pressure.

• R – Redressal: Right to complain and seek compensation.

• R – Representation: Right to be heard in consumer courts.

2. Consumer in the Marketplace

Trick: "M-R-E" (Like the name Mr. E)

• M – Market Role: We are both producers and consumers.

• R – Rules Needed: For fair treatment and safety.

• E – Exploitation: Happens without rules, especially to workers and small farmers.

3. Exploitation in the Market

Trick: "BAD"

• B – Black marketing: Selling goods at unfair prices.

• A – Adulteration: Mixing low-quality or harmful substances in products.

• D – Deceptive practices: Cheating by using false weights, hidden charges, etc.

4. Consumer Movement in India

Trick: "SHARP"

• S – Shortages: Food shortages caused hoarding.

• H – Hoarding: Storing goods to raise prices.

• A – Awareness: Articles and exhibitions created awareness.

• R – Ration Shops: Consumer groups checked unfair practices.

• P – Passenger Transport: Complaints about overcrowding.

5. Consumer Courts – COPRA Law

Trick: "D-S-N" (District – State – National)

• District Commission: For cases up to 1 crore rupees.

• State Commission: For cases between 1 crore and 10 crore.

• National Commission: For cases above 10 crore.
  Consumers can appeal from district to state, then national level.

6. How to be a Smart Consumer

Trick: "AIM"

• A – Ask for information: Always check bills, expiry dates, MRP.

• I – Information Rights: Use RTI Act to get government info.

• M – Make complaints: Go to forums or courts if cheated.

7. Taking the Consumer Movement Forward

Trick: "DAY"

• D – December 24: National Consumer Day (COPRA passed in 1986).

• A – Amendments in 2019: Online shopping and service issues included.

• Y – You must be aware: Rights help only if you use them.