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Read the following information and choose the best alternative:
A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.
This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.
The restaurant also experienced a sizable drop in their footfall.
The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.
This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.
The restaurant also experienced a sizable drop in their footfall.
The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.
Q. Which of the following is the best way forward for the restaurant at this juncture?
- a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first place
- b)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.
- c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.
- d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.
- e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.
Correct answer is option 'B'. Can you explain this answer?
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Verified Answer
Read the following information and choose the best alternative:A pasto...
Both parties have breached the code. Therefore, apologies by both should settle the dispute. Further, the reinstatement of the waitress would ensure that the public is also pacified.
Most Upvoted Answer
Read the following information and choose the best alternative:A pasto...
Understanding the Situation
The restaurant faced a significant backlash after the incident involving the pastor and the waitress. The waitress's action of posting the receipt online led to her termination, which ignited a firestorm of criticism against the restaurant's management.
Why Option B is the Best Choice
- Unconditional Restoration: While reinstating the waitress without conditions (Option A) may seem fair, it does not address the breach of customer privacy, which is a critical issue for the restaurant's reputation.
- Apologies Needed: Option B suggests reinstating the waitress but also requires her to apologize for her breach of privacy. This dual apology acknowledges the restaurant's need to uphold its policies while also rectifying the unjust treatment of the waitress.
- Public Relations Strategy: By posting both apologies on social media, the restaurant can demonstrate accountability and a commitment to its employees while also addressing customer concerns about privacy. This could help mend the strained relationship with the public.
- Restoring Credibility: The restaurant's defensive stance had already alienated customers, and an apology from both parties could serve as a step toward rebuilding trust.
- Engagement with Customers: Acknowledging the concerns of customers while also advocating for the waitress shows a balanced approach that could positively influence public perception.
Conclusion
Option B strikes a balance between protecting the restaurant’s reputation and supporting the waitress. It addresses the breach of privacy issue while also taking a step towards repairing the damage done to the restaurant’s image, making it the most prudent way forward in this challenging situation.
The restaurant faced a significant backlash after the incident involving the pastor and the waitress. The waitress's action of posting the receipt online led to her termination, which ignited a firestorm of criticism against the restaurant's management.
Why Option B is the Best Choice
- Unconditional Restoration: While reinstating the waitress without conditions (Option A) may seem fair, it does not address the breach of customer privacy, which is a critical issue for the restaurant's reputation.
- Apologies Needed: Option B suggests reinstating the waitress but also requires her to apologize for her breach of privacy. This dual apology acknowledges the restaurant's need to uphold its policies while also rectifying the unjust treatment of the waitress.
- Public Relations Strategy: By posting both apologies on social media, the restaurant can demonstrate accountability and a commitment to its employees while also addressing customer concerns about privacy. This could help mend the strained relationship with the public.
- Restoring Credibility: The restaurant's defensive stance had already alienated customers, and an apology from both parties could serve as a step toward rebuilding trust.
- Engagement with Customers: Acknowledging the concerns of customers while also advocating for the waitress shows a balanced approach that could positively influence public perception.
Conclusion
Option B strikes a balance between protecting the restaurant’s reputation and supporting the waitress. It addresses the breach of privacy issue while also taking a step towards repairing the damage done to the restaurant’s image, making it the most prudent way forward in this challenging situation.
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Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer?
Question Description
Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? for CAT 2024 is part of CAT preparation. The Question and answers have been prepared according to the CAT exam syllabus. Information about Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? covers all topics & solutions for CAT 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer?.
Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? for CAT 2024 is part of CAT preparation. The Question and answers have been prepared according to the CAT exam syllabus. Information about Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? covers all topics & solutions for CAT 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer?.
Solutions for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? in English & in Hindi are available as part of our courses for CAT.
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Here you can find the meaning of Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? defined & explained in the simplest way possible. Besides giving the explanation of
Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer?, a detailed solution for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? has been provided alongside types of Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? theory, EduRev gives you an
ample number of questions to practice Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?a)Unconditionally restore the waitress lo her former position and salary on the ground that she was never at fault in the first placeb)Apologise to and reinstate the waitresss and ask her to apologize for her breach of customer privacy and post both the apologies on social media.c)Reinstate the waitress provided she apologies for her breach of customer privacy and post that apology on"1he restaurant's social media page.d)Reinstate the waitress if and only if she apologizes for her breach of customer privacy and posts that apology on her social media page.e)Recruit two waitresses at a higher wage but stick to the original decision of firing the waitress.Correct answer is option 'B'. Can you explain this answer? tests, examples and also practice CAT tests.
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