Issue with Messaging after Updating EduRev App

After updating the EduRev app, some users may encounter difficulties in sending messages to other users. This issue can cause inconvenience and frustration for those who heavily rely on the messaging feature to communicate with their friends and peers on the platform. However, there is a simple solution to this problem.

Possible Solution:
If you are unable to send messages after updating the EduRev app, the following steps can help resolve the issue:

1. Check for App Updates: Ensure that you have installed the latest version of the EduRev app on your device. Sometimes, outdated versions may not function properly, leading to messaging errors.

2. Clear App Cache: Clearing the app cache can help eliminate any temporary data or files that might be causing conflicts. To do this, go to your device's settings, find the EduRev app, and clear the cache.

3. Restart the App and Device: Closing the app completely and restarting your device can often resolve minor glitches. After restarting, open the EduRev app and check if the messaging feature is working correctly.

4. Check Internet Connection: Ensure that you have a stable internet connection. Poor or intermittent connectivity can hinder the app's messaging functionality. Try switching to a different network or connecting to a stronger Wi-Fi signal.

5. Contact EduRev Support: If the issue persists, it is recommended to reach out to the EduRev support team for further assistance. They can provide personalized guidance and troubleshoot the problem more effectively.

Conclusion:
In conclusion, if you are facing difficulties in sending messages to others after updating the EduRev app, it is essential to follow the aforementioned steps. By checking for app updates, clearing app cache, restarting the app and device, and ensuring a stable internet connection, you can usually resolve the issue. If the problem persists, contacting EduRev support will help you receive prompt assistance and get back to using the messaging feature seamlessly.