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Consider the following statements regarding.
  1. RBI Retail Direct Scheme allows retail investors to buy and sell government securities (G-Sec) online, both in the primary and secondary markets.
  2. RBI Integrated Ombudsman Scheme will help in improving the grievance redress mechanism for resolving customer complaints against RBI’s regulated entities.
Which of the above statements is/are correct?
  • a)
    1 only
  • b)
    2 only
  • c)
    Both 1 and 2
  • d)
    Neither 1 nor 2
Correct answer is option 'C'. Can you explain this answer?
Verified Answer
Consider the following statements regarding. RBI Retail Direct Scheme ...
Recently Prime Minister Narendra Modi launched two customer-centric initiatives of the Reserve Bank of India (RBI) — the RBI Retail Direct Scheme and the Integrated Ombudsman Scheme.
RBI Retail Direct Scheme
The scheme allows retail investors to buy and sell government securities (G-Sec) online, both in the primary and secondary markets. According to details provided by RBI, these small investors can now invest in G-Secs by opening a gilt securities account with the RBI. The account opened will be called Retail Direct Gilt (RDG) Account.
RBI Integrated Ombudsman Scheme
This will help in improving the grievance redress mechanism for resolving customer complaints against RBI’s regulated entities.
According to the PMO, the scheme is based on “One Nation-One Ombudsman” with one portal, one email, and one address for the customers to lodge their complaints.
The redressal will continue to be cost-free for customers of banks and members of the public.
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Consider the following statements regarding. RBI Retail Direct Scheme allows retail investors to buy and sell government securities (G-Sec) online, both in the primary and secondary markets. RBI Integrated Ombudsman Scheme will help in improving the grievance redress mechanism for resolving customer complaints against RBI’s regulated entities.Which of the above statements is/are correct?a)1 onlyb)2 onlyc)Both 1 and 2d)Neither 1 nor 2Correct answer is option 'C'. Can you explain this answer?
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