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The number of calls arriving at an interal switch board of an office is 96 per hour find the probability that there will be - i) not more than 3calls on the board ii) at least 3 calls in a minute on the board given e‐¹.⁶ = 0.2019?
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The number of calls arriving at an interal switch board of an office i...
Solution:

Given that the number of calls arriving at an internal switch board of an office is 96 per hour.

We need to find the probability that there will be:

i) not more than 3 calls on the board

ii) at least 3 calls in a minute on the board given e‐¹.⁶ = 0.2019

To solve the above problem, we need to assume that the number of calls arriving at the switchboard follows a Poisson distribution. The Poisson distribution is given by:

P(X=k) = (e^-λ * λ^k)/k!

Where,

P(X=k) is the probability of getting k calls in a given time interval

e is the mathematical constant approximately equal to 2.71828

λ is the average rate of calls arriving at the switchboard

k is the number of calls

Let us assume that λ = 96/60 = 1.6 (since there are 60 minutes in an hour)

i) Probability of not more than 3 calls on the board

We need to find the probability of getting 0, 1, 2 or 3 calls on the board.

P(X ≤ 3) = P(X=0) + P(X=1) + P(X=2) + P(X=3)

= (e^-1.6 * 1.6^0)/0! + (e^-1.6 * 1.6^1)/1! + (e^-1.6 * 1.6^2)/2! + (e^-1.6 * 1.6^3)/3!

= 0.216 + 0.346 + 0.277 + 0.147

= 0.986

Therefore, the probability of not more than 3 calls on the board is 0.986.

ii) Probability of at least 3 calls in a minute on the board given e‐¹.⁶ = 0.2019

We need to find the probability of getting at least 3 calls in a minute, given e^-1.6 = 0.2019.

P(X ≥ 3) = 1 - P(X=0) - P(X=1) - P(X=2)

= 1 - (e^-1.6 * 1.6^0)/0! - (e^-1.6 * 1.6^1)/1! - (e^-1.6 * 1.6^2)/2!

= 1 - 0.2019 - 0.3231 - 0.2596

= 0.2154

Therefore, the probability of getting at least 3 calls in a minute on the board, given e^-1.6 = 0.2019, is 0.2154.

Hence, the solution is obtained.
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The number of calls arriving at an interal switch board of an office is 96 per hour find the probability that there will be - i) not more than 3calls on the board ii) at least 3 calls in a minute on the board given e‐¹.⁶ = 0.2019?
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