The feedback collection boxes installed at the reception of our hotels do not really serve their real purpose. As these boxes are in plain sight, many customers do not feel comfortable depositing the feedback forms in front of the hotel staff. Moreover, the hotel staff can easily access and destroy the feedback form deposited by a guest who intends to report a negative experience. Accordingly, the hotel should make individual phone calls to guests after they have completed their stay, giving them a fair opportunity to express their real experience of staying at the hotel.Which of the following would it be most important to consider while evaluating the new proposed method of obtaining feedback?a)Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback callb)Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customersc)Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanismd)Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanisme)Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed inCorrect answer is option 'E'. Can you explain this answer?

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GMAT Exam > GMAT Questions > The feedback collection boxes installed at th...

a)
Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback call
b)
Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customers
c)
Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanism
d)
Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanism
e)
Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed in

Correct answer is option 'E'. Can you explain this answer?

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The feedback collection boxes installed at the reception of our hotels...

e) Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed in.

This option is crucial because it addresses the credibility and objectivity of the feedback calls. If the feedback calls are conducted by the same hotel staff that the guests interacted with during their stay, there may be concerns about potential bias or reluctance from guests to provide honest feedback. Guests may feel uncomfortable expressing negative experiences or providing honest feedback if they know that they are speaking directly to the staff members they are evaluating. Therefore, it is important to consider whether the feedback calls will be conducted by an independent party or by staff members from a different hotel.

The other options are also relevant but not as critical in assessing the effectiveness of the proposed feedback mechanism:

a) Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback call. While this option addresses the potential impact on staff behavior, it is not as crucial as the credibility of the feedback calls themselves.

b) Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customers. This option provides insights from the experiences of other hotels but does not directly evaluate the effectiveness of the proposed feedback mechanism for the specific hotel in question.

c) Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanism. Cost implications are important to consider but are secondary to the credibility and effectiveness of the feedback mechanism itself.

d) Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanism. While an increase in the number of guests may have an impact on the feedback process, it is not as directly relevant to evaluating the effectiveness of the proposed feedback mechanism.

In conclusion, option (e) is the most important to consider when evaluating the new proposed method of obtaining feedback.

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The feedback collection boxes installed at the reception of our hotels...

e) Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed in.

The other options are also relevant but not as critical in assessing the effectiveness of the proposed feedback mechanism:

In conclusion, option (e) is the most important to consider when evaluating the new proposed method of obtaining feedback.

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The feedback collection boxes installed at the reception of our hotels do not really serve their real purpose. As these boxes are in plain sight, many customers do not feel comfortable depositing the feedback forms in front of the hotel staff. Moreover, the hotel staff can easily access and destroy the feedback form deposited by a guest who intends to report a negative experience. Accordingly, the hotel should make individual phone calls to guests after they have completed their stay, giving them a fair opportunity to express their real experience of staying at the hotel.Which of the following would it be most important to consider while evaluating the new proposed method of obtaining feedback?

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The feedback collection boxes installed at the reception of our hotels do not really serve their real purpose. As these boxes are in plain sight, many customers do not feel comfortable depositing the feedback forms in front of the hotel staff. Moreover, the hotel staff can easily access and destroy the feedback form deposited by a guest who intends to report a negative experience. Accordingly, the hotel should make individual phone calls to guests after they have completed their stay, giving them a fair opportunity to express their real experience of staying at the hotel.Which of the following would it be most important to consider while evaluating the new proposed method of obtaining feedback?a)Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback callb)Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customersc)Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanismd)Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanisme)Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed inCorrect answer is option 'E'. Can you explain this answer?

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The feedback collection boxes installed at the reception of our hotels do not really serve their real purpose. As these boxes are in plain sight, many customers do not feel comfortable depositing the feedback forms in front of the hotel staff. Moreover, the hotel staff can easily access and destroy the feedback form deposited by a guest who intends to report a negative experience. Accordingly, the hotel should make individual phone calls to guests after they have completed their stay, giving them a fair opportunity to express their real experience of staying at the hotel.Which of the following would it be most important to consider while evaluating the new proposed method of obtaining feedback?a)Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback callb)Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customersc)Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanismd)Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanisme)Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed inCorrect answer is option 'E'. Can you explain this answer? for GMAT 2025 is part of GMAT preparation. The Question and answers have been prepared according to the GMAT exam syllabus. Information about The feedback collection boxes installed at the reception of our hotels do not really serve their real purpose. As these boxes are in plain sight, many customers do not feel comfortable depositing the feedback forms in front of the hotel staff. Moreover, the hotel staff can easily access and destroy the feedback form deposited by a guest who intends to report a negative experience. Accordingly, the hotel should make individual phone calls to guests after they have completed their stay, giving them a fair opportunity to express their real experience of staying at the hotel.Which of the following would it be most important to consider while evaluating the new proposed method of obtaining feedback?a)Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback callb)Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customersc)Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanismd)Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanisme)Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed inCorrect answer is option 'E'. Can you explain this answer? covers all topics & solutions for GMAT 2025 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for The feedback collection boxes installed at the reception of our hotels do not really serve their real purpose. As these boxes are in plain sight, many customers do not feel comfortable depositing the feedback forms in front of the hotel staff. Moreover, the hotel staff can easily access and destroy the feedback form deposited by a guest who intends to report a negative experience. Accordingly, the hotel should make individual phone calls to guests after they have completed their stay, giving them a fair opportunity to express their real experience of staying at the hotel.Which of the following would it be most important to consider while evaluating the new proposed method of obtaining feedback?a)Whether the staff at the hotels will be under pressure to provide better service, fearing that they may be reported in the feedback callb)Whether the proposed feedback mechanism has been successful for other hotels catering to the same kind of customersc)Whether there will be any cost implications for the hotels of executing the proposed change in the feedback mechanismd)Whether there will be any significant increase in the number of guests due to the proposed way in the feedback mechanisme)Whether the feedback calls will be conducted by the staff of the hotel that the guest will have stayed inCorrect answer is option 'E'. Can you explain this answer?.

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