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Consider the following statements regarding Intelligent Grievance Monitoring System (IGMS) 2.0:
- It is a public grievance portal with Artificial Intelligence (AI) capability.
- It is administered by the Department of Administrative Reforms and Public Grievances (DARPG).
Which of the statements given above is/are correct?
- a)1 only
- b)2 only
- c)Both 1 and 2
- d)Neither 1 nor 2
Correct answer is option 'C'. Can you explain this answer?
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Consider the following statements regarding Intelligent Grievance Moni...
Recently, the Union Minister of State (Independent Charge) Science & Technology, MoS Personnel, Public Grievances, Pensions launched the Intelligent Grievance Monitoring System (IGMS) 2.0.
- It is a public grievance portal and Automated Analysis in Tree Dashboard portal of the Department of Administrative Reforms and Public Grievances (DARPG).
- It has been implemented by IIT Kanpur.
- Objectives: The Dashboard provides instant tabular analysis of Grievances Filed & Disposed, State-wise & District-wise Grievances Filed & Ministry-wise data.
- It will also help the officials identify the root cause of the grievance.
- This portal will help the DARPG with creation of draft letter for selected scheme/ministry and expedite the grievance redressal process by the concerned ministry/department.
- It has been enabled with Artificial intelligence (AI) capacity.
Hence both statements are correct.
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Consider the following statements regarding Intelligent Grievance Moni...
Intelligent Grievance Monitoring System (IGMS) 2.0
The Intelligent Grievance Monitoring System (IGMS) 2.0 is a public grievance portal with Artificial Intelligence (AI) capability. It is administered by the Department of Administrative Reforms and Public Grievances (DARPG). Let's analyze each statement in detail:
Statement 1: It is a public grievance portal with Artificial Intelligence (AI) capability.
The first statement is correct. The Intelligent Grievance Monitoring System (IGMS) 2.0 is a digital platform developed by the Indian government to address public grievances effectively. It is an online portal where citizens can register their complaints or grievances and seek resolution. The system is equipped with Artificial Intelligence (AI) capabilities to improve the efficiency and effectiveness of grievance redressal.
The AI capabilities of IGMS 2.0 enable it to automatically analyze and categorize grievances, identify patterns, and generate actionable insights. It uses Natural Language Processing (NLP) and Machine Learning (ML) algorithms to understand the content of grievances and provide appropriate recommendations for resolution. This helps in streamlining the grievance redressal process, reducing manual intervention, and ensuring faster resolution of complaints.
Statement 2: It is administered by the Department of Administrative Reforms and Public Grievances (DARPG).
The second statement is also correct. The Intelligent Grievance Monitoring System (IGMS) 2.0 is administered by the Department of Administrative Reforms and Public Grievances (DARPG), which is a department under the Ministry of Personnel, Public Grievances, and Pensions. DARPG is responsible for implementing policies and initiatives related to administrative reforms, public grievances, and citizen-centric governance.
As the administering authority, DARPG oversees the functioning and management of IGMS 2.0. It ensures the smooth operation of the system, coordinates with various government departments and agencies for grievance resolution, and monitors the performance and effectiveness of the platform. DARPG also provides necessary support and guidance to citizens and government officials regarding the usage and functioning of IGMS 2.0.
In conclusion, both statements regarding the Intelligent Grievance Monitoring System (IGMS) 2.0 are correct. It is a public grievance portal with Artificial Intelligence (AI) capability, and it is administered by the Department of Administrative Reforms and Public Grievances (DARPG).
The Intelligent Grievance Monitoring System (IGMS) 2.0 is a public grievance portal with Artificial Intelligence (AI) capability. It is administered by the Department of Administrative Reforms and Public Grievances (DARPG). Let's analyze each statement in detail:
Statement 1: It is a public grievance portal with Artificial Intelligence (AI) capability.
The first statement is correct. The Intelligent Grievance Monitoring System (IGMS) 2.0 is a digital platform developed by the Indian government to address public grievances effectively. It is an online portal where citizens can register their complaints or grievances and seek resolution. The system is equipped with Artificial Intelligence (AI) capabilities to improve the efficiency and effectiveness of grievance redressal.
The AI capabilities of IGMS 2.0 enable it to automatically analyze and categorize grievances, identify patterns, and generate actionable insights. It uses Natural Language Processing (NLP) and Machine Learning (ML) algorithms to understand the content of grievances and provide appropriate recommendations for resolution. This helps in streamlining the grievance redressal process, reducing manual intervention, and ensuring faster resolution of complaints.
Statement 2: It is administered by the Department of Administrative Reforms and Public Grievances (DARPG).
The second statement is also correct. The Intelligent Grievance Monitoring System (IGMS) 2.0 is administered by the Department of Administrative Reforms and Public Grievances (DARPG), which is a department under the Ministry of Personnel, Public Grievances, and Pensions. DARPG is responsible for implementing policies and initiatives related to administrative reforms, public grievances, and citizen-centric governance.
As the administering authority, DARPG oversees the functioning and management of IGMS 2.0. It ensures the smooth operation of the system, coordinates with various government departments and agencies for grievance resolution, and monitors the performance and effectiveness of the platform. DARPG also provides necessary support and guidance to citizens and government officials regarding the usage and functioning of IGMS 2.0.
In conclusion, both statements regarding the Intelligent Grievance Monitoring System (IGMS) 2.0 are correct. It is a public grievance portal with Artificial Intelligence (AI) capability, and it is administered by the Department of Administrative Reforms and Public Grievances (DARPG).
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Consider the following statements regarding Intelligent Grievance Monitoring System (IGMS) 2.0: It is a public grievance portal with Artificial Intelligence (AI) capability. It is administered by the Department of Administrative Reforms and Public Grievances (DARPG).Which of the statements given above is/are correct?a)1 onlyb)2 onlyc)Both 1 and 2d)Neither 1 nor 2Correct answer is option 'C'. Can you explain this answer?
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