Bank Samadhan Vivran
Bank Samadhan Vivran, also known as the Bank Resolution Scheme, is an initiative aimed at resolving customer grievances and disputes relating to banking services. This scheme is crucial for maintaining trust in the banking system by ensuring that customers have a platform to address their issues effectively.

Key Objectives
- Grievance Redressal: To provide a structured process for customers to report grievances against banks.
- Transparency: To enhance transparency in banking operations and customer service.
- Trust Building: To build trust between banks and their customers through effective resolution mechanisms.

Features of Bank Samadhan Vivran
- Online Portal: Availability of an online platform where customers can lodge their complaints easily.
- Time-bound Resolution: Commitments by banks to resolve complaints within a specified timeframe.
- Monitoring Mechanism: Regular monitoring of complaints to ensure compliance by banks.

Process of Filing a Complaint
1. Registration: Customers must register on the Bank Samadhan online portal.
2. Submitting Complaints: Fill out the complaint form with all necessary details.
3. Tracking: Customers can track the status of their complaint through the portal.
4. Resolution: Banks are obligated to provide a resolution or response to the complaint.

Significance
- Consumer Empowerment: Empowers customers by providing them with a voice in the banking sector.
- Quality Improvement: Encourages banks to improve their service quality to minimize complaints.
- Increased Accountability: Holds banks accountable for their services, fostering a better banking environment.
In conclusion, Bank Samadhan Vivran plays a vital role in ensuring that customer grievances are addressed promptly, thereby enhancing the overall banking experience.