Refund Request for Non-Hindi Material
If you have purchased study materials that are only available in English and are seeking a refund due to the language barrier, here are the steps you can follow:
1. Understand the Refund Policy
- Review the terms and conditions of the purchase.
- Check if there is a specific refund policy regarding language issues.
2. Contact Customer Support
- Reach out to customer service through the provided contact methods.
- Clearly explain your situation regarding the language requirement.
3. Provide Necessary Documentation
- Mention your order number and the details of the purchased material.
- Highlight that the material does not meet your needs due to being in English.
4. State Your Request Clearly
- Politely request a refund, emphasizing that the notes are not useful for you.
- Express your preference for Hindi material, if available.
5. Follow Up
- If you don’t receive a response within a few days, follow up on your request.
- Keep a record of all communications for reference.
6. Explore Alternatives
- While waiting for a resolution, consider looking for Hindi study materials.
- EduRev offers a variety of resources that may meet your needs.
By following these steps, you can effectively communicate your concerns and increase your chances of obtaining a refund. It’s important to be clear and polite in your communication to facilitate a smoother resolution.