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New Public Management (NPM) Video Lecture | Public Administration Optional for UPSC (Notes)

FAQs on New Public Management (NPM) Video Lecture - Public Administration Optional for UPSC (Notes)

1. What is New Public Management (NPM) and its main objectives?

Ans.New Public Management (NPM) is a management philosophy used by governments since the 1980s to modernize public sector organizations. Its main objectives include improving efficiency, enhancing service delivery, promoting accountability, and encouraging a customer-oriented approach in public services. NPM emphasizes the use of private sector management techniques to increase productivity and responsiveness in the public sector.

2. How does NPM differ from traditional public administration?

Ans.NPM differs from traditional public administration in several key ways. Traditional public administration focuses on bureaucratic processes, rules, and regulations, whereas NPM emphasizes results, performance measurement, and customer satisfaction. NPM advocates for decentralization and the adoption of market-oriented principles, which contrasts with the hierarchical and centralized nature of traditional public administration.

3. What are some criticisms of New Public Management?

Ans.Criticisms of NPM include its potential to undermine the public service ethos, as the focus on efficiency and cost-cutting may compromise the quality of services. Critics argue that NPM can lead to fragmentation of services, create a competitive environment that may harm collaboration, and prioritize short-term goals over long-term public interest. Additionally, there are concerns about accountability and transparency in a more market-driven approach.

4. Can you provide examples of NPM practices in public administration?

Ans.Examples of NPM practices in public administration include the introduction of performance-based budgeting, outsourcing of public services to private firms, the use of public-private partnerships (PPPs), and the establishment of performance measurement systems like Key Performance Indicators (KPIs). These practices aim to enhance efficiency and service delivery in various public sector areas such as healthcare, education, and infrastructure.

5. How has NPM influenced governance in developing countries?

Ans.NPM has significantly influenced governance in developing countries by promoting reforms aimed at increasing efficiency and accountability in public service delivery. Many developing nations have adopted NPM principles to attract foreign investment, improve public sector performance, and enhance service quality. However, the implementation of NPM in these contexts has faced challenges, including limited capacity, political resistance, and the need for adaptation to local conditions.

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Sep 29, 2025 Last updated

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Public Administration Optional for UPSC (Notes)

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