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All questions of Nature and Significance of Management for Grade 12 Exam

The following is not an objective of management:
  • a)
    Earning Profits
  • b)
    Policy making
  • c)
    Growth of the organisation
  • d)
    Providing employment
Correct answer is option 'B'. Can you explain this answer?

Policy making is not an objective of management. It is in fact a process that involves the setting up of goals and objectives for the organisation and the determining the ways to achieve the desired goals. That is, it can be said that policy making is the path through which the objectives of a management i.e. organisational objectives (such as earning profits and growth of the organisation), social objectives (such as providing employment) and personal objectives can be achieved.

Water pollution can be identified by testing its
  • a)
    PH level
  • b)
    Biological Oxygen Demand (BOD)
  • c)
    Both (a) and (b)
  • d)
    None of these.
Correct answer is 'C'. Can you explain this answer?

Pranavi Das answered
Identifying Water Pollution through pH Level and Biological Oxygen Demand (BOD)

Water pollution is a serious environmental issue that affects our health and the ecosystems we rely on. It can be caused by various factors such as industrial waste, agricultural runoffs, and improper disposal of household waste. To identify water pollution, testing its pH level and biological oxygen demand (BOD) are commonly used methods.

pH Level Testing

pH level refers to the measurement of how acidic or basic a substance is. The pH scale ranges from 0 to 14, with 7 being neutral. Water with a pH level below 7 is considered acidic, while water with a pH level above 7 is considered basic.

Testing the pH level of water can help determine if the water is contaminated. For instance, if the pH level is lower than 6.5 or higher than 8.5, it may indicate that the water is polluted. Acidic water can be caused by acid rain, industrial waste, and other pollutants. Basic water, on the other hand, can be caused by agricultural runoff, sewage, and other pollutants.

Biological Oxygen Demand (BOD) Testing

Biological Oxygen Demand (BOD) refers to the amount of dissolved oxygen needed by microorganisms to break down organic matter in water. High BOD levels can indicate the presence of pollutants such as sewage, agricultural waste, and industrial effluents.

BOD testing involves taking a water sample and incubating it for five days. The amount of oxygen consumed by microorganisms during this period is measured, and the BOD value is calculated. The higher the BOD value, the greater the amount of organic matter and pollutants present in the water.

Conclusion

In conclusion, both pH level and BOD testing are important methods for identifying water pollution. By testing the pH level and BOD of water, we can determine whether the water is contaminated and take appropriate measures to address the issue. It is important to monitor water quality regularly to ensure that our water resources are safe and healthy for human consumption and the environment.

Management is also considered as a profession where ______________
  • a)
    Dynamic Function
  • b)
    Only a businessman can get entry
  • c)
    Qualification doesn't matter
  • d)
    Anyone can get entry
Correct answer is option 'A'. Can you explain this answer?

Poonam Reddy answered
Dynamic Function

Management is considered a profession where dynamic functions play a crucial role. This means that managers need to be adaptable, flexible, and able to respond to changes and challenges within the organization and its external environment. Managers are responsible for planning, organizing, directing, and controlling resources to achieve organizational goals effectively and efficiently. They also need to possess skills such as leadership, communication, decision-making, and problem-solving to be successful in their roles. While qualifications and backgrounds may vary, being able to perform these dynamic functions is essential for anyone who wants to excel in the field of management.
 

The work performed by Top Level Management is ______________
  • a)
    Concerned with control of operative employees
  • b)
    Complex and Stressful
  • c)
    Easy
  • d)
    Not Considered
Correct answer is option 'B'. Can you explain this answer?

Vikas Kapoor answered
The work performed by top level management is complex and stressful as their basic task is to integrate diverse elements and coordinate the activities of different departments according to the overall objectives of the organisation.

The word________denotes a function, a task, a discipline.
  • a)
    Management
  • b)
    Leadership
  • c)
    Motivation
  • d)
    None of the above
Correct answer is 'A'. Can you explain this answer?

Ishani Mehta answered
The word management denotes a function, a task, a discipline. This is a multiple choice question based on the principles and practices of management. ... Here the right answer is management.

Management is directly concerned with _______________
  • a)
    Management of Responsibilities
  • b)
    Management of Money only
  • c)
    Management of People
  • d)
    Management of Production and sales
Correct answer is 'C'. Can you explain this answer?

Naina Sharma answered
MANAGEMENT is all about the art of getting things done through others. All the elements are non-living and can be controlled in an organisation but we need people to manage and direct the non-living things into most productive uses.

A good manager synchronises all the activities of different departments through:
  • a)
    Coordination
  • b)
    Supervision
  • c)
    Planning
  • d)
    Staffing
Correct answer is option 'A'. Can you explain this answer?

Arun Yadav answered
Coordination is not a separate function of management but it is the essence of management. Any organization has different types of department. All These departments have their own set of work,while doing this work, there is high probability of some clashes,and that's the time we need coordination. Management synchronizes the activity of different departments and individuals towards the achievement of organizational goal.

Effectiveness is concerned with ____________
  • a)
    Doing the task correctly with minimum cost
  • b)
    Getiing things done with the aim of achieving goals effectively and efficiently
  • c)
    Doing the right task, completing activities and achieving goals
  • d)
    None of these
Correct answer is 'C'. Can you explain this answer?

Gowri Chavan answered
Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals. Technical skills become less important as a manager moves into higher levels of management. According to Adam Smith, division of labor was an important concept.

Under what function of management, policies and strategies are formulated?
  • a)
    Organising
  • b)
    Directing
  • c)
    Planning
  • d)
    Controlling
Correct answer is option 'C'. Can you explain this answer?

Policies and strategies are formulated under planning which is a function of management. Planning is deciding in advance what to do, how to do when to do, and who is to do it. Planning involves setting objective sand developing appropriate courses of action to achieve these objectives.

Management is not ______________
  • a)
    Group Activity
  • b)
    Intangible force
  • c)
    Goal Oriented
  • d)
    Tangible force
Correct answer is option 'D'. Can you explain this answer?

Tejas Joshi answered
Management is an intangible force: Management is an intangible force that cannot be seen but its presence can be felt in the way the organisation functions. The effect of management is noticeable in an organisation where targets are met according to plans, employees are happy and satisfied, and there is orderliness instead of chaos.

Management is a __________ Activity
  • a)
    Group
  • b)
    Supervisor Level
  • c)
    Accounting
  • d)
    Individual
Correct answer is option 'A'. Can you explain this answer?

Poonam Reddy answered
Management is a group activity. Management is an activity which is necessary wherever there is a group of people working in an organization.

Coordination is:
  • a)
    The essence of management
  • b)
    Function of Management
  • c)
    An objective of management
  • d)
    None of the above
Correct answer is 'A'. Can you explain this answer?

Aryan Khanna answered
Coordination is the force that binds all the other functions of management. It is however, the essence of management, for achieving harmony among individual efforts towards the accomplishment of group goals. 

Chief Marketing Officer and Managing Director is the part of _________
  • a)
    Operational Management
  • b)
    Top Management
  • c)
    Middle Management
  • d)
    None of these
Correct answer is option 'B'. Can you explain this answer?

Poonam Reddy answered
Chief marketing officer and managing director is a part of top level management. Top Management consist of the senior-most executives of the organisation by whatever name they are called.

Mainly planning is concerned with________
  • a)
    Formulation of Policies and Strategies
  • b)
    Management in Action
  • c)
    Manpower Planning
  • d)
    None of these
Correct answer is option 'A'. Can you explain this answer?

Jayant Mishra answered
Strategy formulation refers to the process of choosing the most appropriate course of action for the realization of organizational goals and objectives and thereby achieving the organizational vision. The process of strategy formulation basically involves six main steps.

__________ Aims to help each other
  • a)
    Coordination
  • b)
    Planning
  • c)
    Cooperation
  • d)
    Staffing
Correct answer is option 'A'. Can you explain this answer?

Cooperation is the act of cooperating or acting together for a common goal, with the goal of assisting one another. It is more or less active help from a person, organization, or other entity

The following is not an objective of management:
  • a)
    Earning Profits
  • b)
    Policy making
  • c)
    Growth of the organisation
  • d)
    Providing employment
Correct answer is 'D'. Can you explain this answer?

Policy making is not an objective of management. It is in fact a process that involves the setting up of goals and objectives for the organisation and the determining the ways to achieve the desired goals. That is, it can be said that policy making is the path through which the objectives of a management i.e. organisational objectives (such as earning profits and growth of the organisation), social objectives (such as providing employment) and personal objectives can be achieved.

Which aspect of management is concerned with the end result?
  • a)
    co-ordination
  • b)
    efficiency
  • c)
    effectiveness 
  • d)
    controlling
Correct answer is option 'C'. Can you explain this answer?

Aryan Khanna answered
 Effectiveness in management is concerned with doing the right task/completing activities/achieving goals within the prescribed time. In other words, it is concerned with end results.

Management is both Science and Art. Science can be defined as _________
  • a)
    How to apply knowledge
  • b)
    Systematised body of knowledge
  • c)
    Restricted Entry
  • d)
    None of these
Correct answer is option 'B'. Can you explain this answer?

Aryan Khanna answered
Yes management is both science and art. Science can be defined as systematic body of the knowledge. Its principles are based on a cause and effect relationship.

Direction: Read the following text and answer the below questions :
A very innovative firm has decided to increase its sales. The company is good but they have noticed that their growth has stagnated for the last couple of years. The top management calls for an emergency meeting. For this, they have outlined a series of activities to be performed by each person. The people are told the activities they have to perform. Thus, the work is divided among individuals. The efforts taken by the firm turn out to be very productive for the organisation and it gains huge profit. The newspapers and management institutes also praise the company for its high standards of management. However, as time passes the size of the organisation grows and thus they think of bringing another concept of management with a lot of precision. This concept of management is not voluntary but rather based on a lot of clear cut thinking in advance. The main idea is to reduce confusion among the employees regarding any of the activities they have been assigned.
Find out one characteristic of the concept highlighted in the above case.
  • a)
    Continuous process
  • b)
    Deliberate effort
  • c)
    Pervasive
  • d)
    Responsibility of all managers
Correct answer is option 'B'. Can you explain this answer?

Kiran Mehta answered
Deliberate effort: To deliberate means to carefully think or talk something through, it also means slow and measured, the pace of this kind of careful decision making. If you choose deliberately, you make a very conscious, well-thought-through choice.

The following is not an objective of management:
  • a)
    Earning Profits
  • b)
    Policy making
  • c)
    Growth of the organisation
  • d)
    Providing employment
Correct answer is option 'D'. Can you explain this answer?

Rhea Choudhary answered
Policy making is not an objective of management. It is in fact a process that involves the setting up of goals and objectives for the organisation and the determining the ways to achieve the desired goals. That is, it can be said that policy making is the path through which the objectives of a management i.e. organisational objectives (such as earning profits and growth of the organisation), social objectives (such as providing employment) and personal objectives can be achieved.

Direction: Read the following text and answer the below questions :
Best Textiles Ltd. is a big company. Managing many employees at the same moment is a challenge which this company always faces. Since the company has many departments it is necessary for the company to ensure unity of action among various departments. The various departments are human resources, marketing, finance, operations and sales. The top-level managers coordinate with all middle-level managers. The middle-level managers coordinate simultaneously with top as well as lower-level managers. The lower-level managers coordinate with middle-level managers and the workers. The employees are always concerned about the company and are a useful resource to their organisation. Though they have diverse interests and have to perform different activities, the management ensures that the efforts of the employees should be given a focus so as to achieve the organisational goals.
The different departments have their own interests but due to proper coordination, conflict of interest between departments is minimized to zero. When it comes to the employees, the organisation shows its concern. The career of employees is shown a developmental path through proper training modules and job enrichment. Sanjeev is a manager who takes care of all the duties and responsibilities to be assigned to his employees in the department. He uses all sources to develop a proper communication with them and leaves no attempt to motivate them. This year the company has decided to give the best manager award to Sanjeev for his contribution to the organisation.
At which level of management does Sanjeev work?
  • a)
    Top
  • b)
    Middle
  • c)
    Lower
  • d)
    None of these
Correct answer is option 'B'. Can you explain this answer?

Rohini Desai answered
Middle-level managers are responsible for executing organizational plans which comply with the company's policies. They act as an intermediary between top-level and low-level management. Low-level managers focus on the execution of tasks and deliverables, serving as role models for the employees they supervise.

Direction: Read the following text and answer the below questions :
Best Textiles Ltd. is a big company. Managing many employees at the same moment is a challenge which this company always faces. Since the company has many departments it is necessary for the company to ensure unity of action among various departments. The various departments are human resources, marketing, finance, operations and sales. The top-level managers coordinate with all middle-level managers. The middle-level managers coordinate simultaneously with top as well as lower-level managers. The lower-level managers coordinate with middle-level managers and the workers. The employees are always concerned about the company and are a useful resource to their organisation. Though they have diverse interests and have to perform different activities, the management ensures that the efforts of the employees should be given a focus so as to achieve the organisational goals.
The different departments have their own interests but due to proper coordination, conflict of interest between departments is minimized to zero. When it comes to the employees, the organisation shows its concern. The career of employees is shown a developmental path through proper training modules and job enrichment. Sanjeev is a manager who takes care of all the duties and responsibilities to be assigned to his employees in the department. He uses all sources to develop a proper communication with them and leaves no attempt to motivate them. This year the company has decided to give the best manager award to Sanjeev for his contribution to the organisation.
Which characteristic of coordination has been highlighted in the above case?
  • a)
    Unity of action
  • b)
    Responsibility of all managers
  • c)
    Integration of group efforts
  • d)
    All of the above
Correct answer is option 'D'. Can you explain this answer?

Amit Kumar answered
  • Coordination Integrates Group efforts: The concept of coordination always applies to group efforts. There is no need for coordination when only single individual is working.
  • Ensure Unity of efforts: Coordination always emphasises on unifying the efforts of different individuals because conflicting efforts may cause damage to organisation.
  • Continuous process: Coordination is a non-ending function. It is a continuous function although its degree may vary.
  • Coordination is a pervasive function: Coordination is a universal function; it is required at all the levels, in all the departments and to perform all the functions due to interdependence of various activities on each other.
  • Coordination is the responsibility of all managers: Coordination is not the task of only top level managers but managers working at different levels try to coordinate the activities of organisation.
  • Coordination is a deliberate function: Every manager tries to coordinate the activities of organisation to avoid confusion and chaos.

Direction: Read the following text and answer the below questions :
Radio XYZ is a company which has improved its functioning by proper management. The company has been good in deciding and completing targets. In the previous meeting, it was decided that in coming years, company could show increase in the number of workers, number of products produced and also the sales turnover. However, recently it earned a negative reputation under the impact of resignations put forth by two of its departmental heads. These departmental heads were experts in their fields. One was leading the marketing department and the other was a scientist of repute who headed the manufacturing department. In the top-level management meeting it was found that such departmental heads who were specialists in their areas cannot be tackled by unity of command. They were egoistic as they were specialists.
After the meeting, things started to change for the organisation as all the departments started to work with one single target of giving back the company its lost fame. There was a combined effort which doubled the revenue of the organisation. A special regulation system of including every level manager was brought into action. Thus, the overall functioning of the organization improved.
“… as all the departments started to work with one single target of giving back the company its lost fame.” Identify the feature of coordination being discussed above :
  • a)
    Unity of action
  • b)
    Responsibility of all managers
  • c)
    Pervasive
  • d)
    Continuous process
Correct answer is option 'A'. Can you explain this answer?

Vikas Kapoor answered
Unity of action: Coordination always emphasises on unifying the actions of different individuals.. The main aim of every manager is to coordinate the activities and functions of all individuals to common goal.

Direction: Read the following text and answer the following questions on the basis of the same:
Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company’s objective is to promote the sales of Indian handloom and handicraft products. It sells fabrics, furnishings, readymades and household items made out of traditional Indian fabrics. Sana decides quantities, varieties, colours and textures of all the above items and then allocates resources for their purchase from different suppliers. She appointed a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk. Although the products looked very attractive and impressive, they were relatively expensive on the front of affordability for an average customer. Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.
She appointed a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk.” Which function of management is highlighted in this context ?
  • a)
    Controlling
  • b)
    Staffing
  • c)
    Planning
  • d)
    Directing
Correct answer is option 'B'. Can you explain this answer?




Staffing
Staffing is the function of management highlighted in the context of Sana appointing a team of designers and craftspeople in the company to develop prints for bed covers in bright colors on silk. This function involves selecting the right people for the right job and ensuring that they are properly trained and motivated to perform their tasks effectively.

Explanation:
- Staffing Decision: The decision to appoint a team of designers and craftspeople falls under the staffing function of management. Sana identified the need for skilled individuals to work on developing prints for bed covers.
- Recruitment and Selection: Sana recruited designers and craftspeople based on their expertise in working with silk fabrics and creating attractive prints. She selected individuals who could contribute effectively to the company's objective of promoting handloom and handicraft products.
- Training and Development: Once the team was appointed, Sana ensured that they were provided with the necessary training and resources to enhance their skills and knowledge in designing prints on silk fabrics.
- Motivation: Sana motivated the team to come up with innovative and attractive designs for bed covers by aligning their work with the company's goal of promoting Indian handloom products. This helped in keeping the products competitive in the market.
- Team Building: By appointing a team of designers and craftspeople, Sana focused on building a cohesive and collaborative team that could work together to develop high-quality products that meet customer expectations.
Overall, the staffing function played a crucial role in ensuring that the company's objective of promoting Indian handloom and handicraft products was effectively carried out through the development of attractive prints on silk bed covers.

Direction: Read the following text and answer the below questions :
Radio XYZ is a company which has improved its functioning by proper management. The company has been good in deciding and completing targets. In the previous meeting, it was decided that in coming years, company could show increase in the number of workers, number of products produced and also the sales turnover. However, recently it earned a negative reputation under the impact of resignations put forth by two of its departmental heads. These departmental heads were experts in their fields. One was leading the marketing department and the other was a scientist of repute who headed the manufacturing department. In the top-level management meeting it was found that such departmental heads who were specialists in their areas cannot be tackled by unity of command. They were egoistic as they were specialists.
After the meeting, things started to change for the organisation as all the departments started to work with one single target of giving back the company its lost fame. There was a combined effort which doubled the revenue of the organisation. A special regulation system of including every level manager was brought into action. Thus, the overall functioning of the organization improved.
Identify the feature of management highlighted above :
  • a)
    Management is an intangible force.
  • b)
    Management is multi-dimensional.
  • c)
    Management is a goal-oriented process.
  • d)
    Management is all pervasive.
Correct answer is option 'C'. Can you explain this answer?

Shruti Mehta answered
Management is a goal-oriented process
Management is a goal-oriented process as highlighted in the given text. Here's how this feature is exemplified:
- Setting targets: The company decided to increase the number of workers, products produced, and sales turnover in the coming years, showcasing a goal-oriented approach to management.
- Focusing on a common goal: After facing challenges due to the resignations of key departmental heads, the organization shifted its focus towards regaining its lost reputation, emphasizing a common goal for all departments to work towards.
- Implementing a regulation system: A special regulation system was put in place to ensure that every level manager was included in the decision-making process, aligning everyone towards the common goal of improving the organization's functioning.
By emphasizing the importance of setting and achieving goals, the organization was able to overcome obstacles and improve its overall performance, showcasing the goal-oriented nature of management in driving success.

Which level of management serves as a link between top level managers and first line managers?
  • a)
    Operational management
  • b)
    Middle level management
  • c)
    Supervisory levelmanagement
  • d)
    None of the above
Correct answer is option 'B'. Can you explain this answer?

Shreya Gupta answered
Explanation:

Middle level management serves as a link between top level managers and first line managers. This level of management plays a crucial role in ensuring effective communication and coordination between the top level and lower level managers. Let's understand in detail why middle level management is considered as a link between top level managers and first line managers.

Roles and Responsibilities of Middle Level Management:

1. Intermediary Role: Middle level managers act as a bridge between the top level managers and the first line managers. They receive instructions from top level managers and pass them on to the lower level managers. They also convey feedback and reports from lower level managers to the top level managers.

2. Implementing Top-level Decisions: Middle level managers are responsible for implementing the decisions and strategies formulated by the top level managers. They translate these decisions into actionable tasks and assign them to the first line managers and employees.

3. Coordination: Middle level managers play a crucial role in coordinating the activities of different departments or units within an organization. They ensure that the efforts of various departments are aligned towards achieving the organizational goals.

4. Communication: Middle level managers facilitate effective communication between the top level and lower level managers. They convey the vision, goals, and objectives of the organization to the first line managers and employees. They also provide feedback and reports to the top level managers regarding the progress and challenges faced by the lower level managers.

5. Supervision and Support: Middle level managers provide supervision and support to the first line managers and employees. They monitor the performance of the lower level managers, provide guidance, and resolve any issues or conflicts that may arise.

6. Information Processing: Middle level managers gather, analyze, and process information from both the top level and lower level managers. They use this information to make informed decisions and recommendations to the top level managers.

Conclusion:

Middle level management serves as a crucial link between top level managers and first line managers. They facilitate effective communication, coordination, and implementation of top-level decisions. Middle level managers play a vital role in ensuring the smooth functioning of an organization by bridging the gap between the strategic decisions of top level managers and the operational activities of first line managers.

Direction: Read the following text and answer the below questions :
Radio XYZ is a company which has improved its functioning by proper management. The company has been good in deciding and completing targets. In the previous meeting, it was decided that in coming years, company could show increase in the number of workers, number of products produced and also the sales turnover. However, recently it earned a negative reputation under the impact of resignations put forth by two of its departmental heads. These departmental heads were experts in their fields. One was leading the marketing department and the other was a scientist of repute who headed the manufacturing department. In the top-level management meeting it was found that such departmental heads who were specialists in their areas cannot be tackled by unity of command. They were egoistic as they were specialists.
After the meeting, things started to change for the organisation as all the departments started to work with one single target of giving back the company its lost fame. There was a combined effort which doubled the revenue of the organisation. A special regulation system of including every level manager was brought into action. Thus, the overall functioning of the organization improved.
The concept of management missing in Radio XYZ Company is :
  • a)
    Cooperation
  • b)
    Coordination
  • c)
    Control
  • d)
    Direction
Correct answer is option 'B'. Can you explain this answer?

Kiran Mehta answered
Coordination is the force that binds all the other functions of management. It is the common thread that runs through all activities such as purchase, production, sales, and finance to ensure continuity in the working of the organisation.

Direction: Read the following text and answer the below questions :
A very innovative firm has decided to increase its sales. The company is good but they have noticed that their growth has stagnated for the last couple of years. The top management calls for an emergency meeting. For this, they have outlined a series of activities to be performed by each person. The people are told the activities they have to perform. Thus, the work is divided among individuals. The efforts taken by the firm turn out to be very productive for the organisation and it gains huge profit. The newspapers and management institutes also praise the company for its high standards of management. However, as time passes the size of the organisation grows and thus they think of bringing another concept of management with a lot of precision. This concept of management is not voluntary but rather based on a lot of clear cut thinking in advance. The main idea is to reduce confusion among the employees regarding any of the activities they have been assigned.
Find out one importance of the concept highlighted in the above case.
  • a)
    Growth in size
  • b)
    Specialisation
  • c)
    Functional differentiation
  • d)
    None of the above
Correct answer is option 'A'. Can you explain this answer?

Ishani Mehta answered
Importance of Growth in Size:
- Enhanced Market Presence: With growth in size, the company can expand its operations, reach out to more customers, and establish a stronger market presence.
- Economies of Scale: Larger firms can benefit from economies of scale, leading to lower average costs per unit and increased profitability.
- Diversification: A larger organization can diversify its product or service offerings, reducing risk and increasing potential revenue streams.
- Talent Acquisition: Growth in size attracts top talent, as employees are often attracted to larger organizations with more opportunities for career advancement.
- Competitive Advantage: A larger company can leverage its resources and capabilities to gain a competitive edge over smaller competitors in the market.

Which of the following is NOT a characteristic of coordination?
  • a)
    It is a continuous process
  • b)
    It ensures unity of action
  • c)
    It is required only at the top management level
  • d)
    It integrates group efforts
Correct answer is option 'C'. Can you explain this answer?

Nipun Tuteja answered
Characteristics of Coordination
Coordination is vital in management and has several key features:
  • Integration of Group Efforts: It combines different interests into a unified work activity, ensuring all efforts are directed towards common goals.
  • Ensures Unity of Action: Coordination aligns departmental actions, acting as a binding force to achieve the organisation's objectives.
  • Continuous Process: It is not a one-time task; coordination begins during planning and continues through to controlling, ensuring ongoing alignment.
  • All-Pervasive Function: Required at all management levels, coordination integrates efforts across departments to achieve harmony in operations.
  • Deliberate Function: Managers must consciously coordinate efforts to direct team activities effectively, preventing wasted efforts.
  • Responsibility of All Managers: Every manager, from top to operational levels, ensures coordination within their teams.

Which of the following statements is incorrect regarding management as a science?
  • a)
    Management principles are based on repeated experimentation and observation.
  • b)
    Theories in management are universally applicable without modifications.
  • c)
    Management has developed a body of knowledge through systematic study.
  • d)
    The principles of management assist in the training and development of managers.
Correct answer is option 'B'. Can you explain this answer?

Nipun Tuteja answered
Management as a Science
Management is often seen as a science due to its structured approach and reliance on established principles. Here are some important points:
  • Structured Knowledge: Management has a systematic body of knowledge that develops over time.
  • Principles from Observation: Management principles arise from repeated experimentation and observation in various organisations.
  • Inexact Science: Unlike exact sciences, management outcomes can be unpredictable due to the complexities of human behaviour.
  • Contextual Application: Management principles are not universally applicable; they need to be tailored to specific situations.
  • Training and Development: These principles are crucial for training managers, equipping them with standardised techniques.
In summary, while management uses scientific methods, it also requires creativity and adaptability, blending both art and science.

Direction: Read the following text and answer the below questions :
Das is the Managing Director of ‘Gamut Ltd.’, manufacturing different varieties of cheese. He has an efficient team working under him consisting of Rajat, the Production Manager, Vinay – the Marketing Manager and Adit – the Finance Manager. They understand and interpret the policies made by Das, ensure that their departments have adequate manpower, assign them the necessary duties and motivate them to achieve the desired objectives.
Das is working at which level of management ?
  • a)
    Top level
  • b)
    Middle level
  • c)
    Lower level
  • d)
    Operational level
Correct answer is option 'A'. Can you explain this answer?

Understanding Management Levels
In any organization, management is structured into different levels, each with distinct roles and responsibilities. In the context of 'Gamut Ltd.' and the role of Das, the Managing Director, we can categorize his position.
Top Level Management
- Das, as the Managing Director, represents the top level of management. This level is responsible for setting the overall direction and vision of the organization.
- Top-level managers like Das focus on strategic planning and long-term goals. They create policies and frameworks that guide the entire organization.
Responsibilities of Top-Level Managers
- Policy Formulation: Das is involved in creating policies that influence the entire company. This is a key function of top management.
- Decision Making: He makes critical decisions that impact the overall operations and future of 'Gamut Ltd.'
- Leadership: Das leads the management team and ensures that all departments, including production, marketing, and finance, align with the organization's objectives.
Middle and Lower Management
- The individuals working under Das, such as Rajat (Production Manager), Vinay (Marketing Manager), and Adit (Finance Manager), represent middle management. Their role is to interpret and implement the policies set by top management.
- Lower management or operational level staff would focus on day-to-day activities and executing tasks assigned by middle management.
Conclusion
In conclusion, Das is indeed working at the top level of management. His strategic role in policy-making and leadership distinctly categorizes him as a top manager in the hierarchy of 'Gamut Ltd.'

Direction: Read the following text and answer the following questions on the basis of the same:
Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company’s objective is to promote the sales of Indian handloom and handicraft products. It sells fabrics, furnishings, readymades and household items made out of traditional Indian fabrics. Sana decides quantities, varieties, colours and textures of all the above items and then allocates resources for their purchase from different suppliers. She appointed a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk. Although the products looked very attractive and impressive, they were relatively expensive on the front of affordability for an average customer. Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.
In the above case “company’s objective is to promote the sales of Indian handloom and handicraft products.” The above line focus on which feature of management?
  • a)
    Management is an intangible force.
  • b)
    Management is a goal oriented process.
  • c)
    Management is pervasive in nature.
  • d)
    Management is a continuous process.
Correct answer is option 'B'. Can you explain this answer?

Sankar Bose answered

Management is a goal oriented process:

Management is a goal-oriented process as it involves setting specific objectives or goals that an organization wants to achieve. In the case of ABC Handicrafts Pvt. Ltd., the company's objective is clearly stated as promoting the sales of Indian handloom and handicraft products. This goal guides all the decisions and actions taken by the branch manager, Sana, in order to achieve the desired outcome.

Importance of having a clear objective:

Having a clear objective is crucial for the success of any organization as it provides a sense of direction and purpose. It helps in aligning the efforts of all employees towards a common goal, which ultimately leads to increased efficiency and effectiveness in achieving the desired results.

Role of management in achieving objectives:

Management plays a vital role in ensuring that the objectives set by the organization are met. In the case of ABC Handicrafts Pvt. Ltd., Sana, as the branch manager, is responsible for making decisions related to quantities, varieties, colors, and textures of products in order to promote sales. She also allocates resources effectively to purchase items from different suppliers.

Adapting strategies to achieve objectives:

Sana's decision to offer cotton bed covers on a regular basis instead of silk bed covers for special occasions is a strategic move to keep costs under control and make the products more affordable for customers. This shows how management adapts strategies to achieve the company's objectives while considering factors such as cost-effectiveness and customer affordability.

In conclusion, the focus on promoting the sales of Indian handloom and handicraft products in the given scenario highlights the goal-oriented nature of management, where all efforts are directed towards achieving a specific objective.

Direction: Read the following text and answer the below questions :
Best Textiles Ltd. is a big company. Managing many employees at the same moment is a challenge which this company always faces. Since the company has many departments it is necessary for the company to ensure unity of action among various departments. The various departments are human resources, marketing, finance, operations and sales. The top-level managers coordinate with all middle-level managers. The middle-level managers coordinate simultaneously with top as well as lower-level managers. The lower-level managers coordinate with middle-level managers and the workers. The employees are always concerned about the company and are a useful resource to their organisation. Though they have diverse interests and have to perform different activities, the management ensures that the efforts of the employees should be given a focus so as to achieve the organisational goals.
The different departments have their own interests but due to proper coordination, conflict of interest between departments is minimized to zero. When it comes to the employees, the organisation shows its concern. The career of employees is shown a developmental path through proper training modules and job enrichment. Sanjeev is a manager who takes care of all the duties and responsibilities to be assigned to his employees in the department. He uses all sources to develop a proper communication with them and leaves no attempt to motivate them. This year the company has decided to give the best manager award to Sanjeev for his contribution to the organisation.
Which importance of management has been highlighted above ?
  • a)
    Functional differentiation
  • b)
    Growth in size
  • c)
    Specialisation
  • d)
    All of the above
Correct answer is option 'A'. Can you explain this answer?

Vikas Kapoor answered
Functions of an organisation are divided into departments, divisions and sections. In an organisation there may be separate departments of finance, production, marketing or human resources. The activity of each department needs to be focused on attainment of common organisational goals. The process of linking the activities of various departments is accomplished by coordination.

Direction: Read the following text and answer the below questions :
A very innovative firm has decided to increase its sales. The company is good but they have noticed that their growth has stagnated for the last couple of years. The top management calls for an emergency meeting. For this, they have outlined a series of activities to be performed by each person. The people are told the activities they have to perform. Thus, the work is divided among individuals. The efforts taken by the firm turn out to be very productive for the organisation and it gains huge profit. The newspapers and management institutes also praise the company for its high standards of management. However, as time passes the size of the organisation grows and thus they think of bringing another concept of management with a lot of precision. This concept of management is not voluntary but rather based on a lot of clear cut thinking in advance. The main idea is to reduce confusion among the employees regarding any of the activities they have been assigned.
Identify the function of management highlighted in the above lines which the company follows :
  • a)
    Planning
  • b)
    Organising
  • c)
    Directing
  • d)
    Controlling
Correct answer is option 'A'. Can you explain this answer?

Arun Yadav answered
Planning is the function of determining in advance what is to be done and who is to do it. This implies setting goals in advance and developing a way of achieving them efficiently and effectively. Planning cannot prevent problems, but it can predict them and prepare contingency plans to deal with them if and when they occur.

Direction: Read the following text and answer the below questions :
Best Textiles Ltd. is a big company. Managing many employees at the same moment is a challenge which this company always faces. Since the company has many departments it is necessary for the company to ensure unity of action among various departments. The various departments are human resources, marketing, finance, operations and sales. The top-level managers coordinate with all middle-level managers. The middle-level managers coordinate simultaneously with top as well as lower-level managers. The lower-level managers coordinate with middle-level managers and the workers. The employees are always concerned about the company and are a useful resource to their organisation. Though they have diverse interests and have to perform different activities, the management ensures that the efforts of the employees should be given a focus so as to achieve the organisational goals.
The different departments have their own interests but due to proper coordination, conflict of interest between departments is minimized to zero. When it comes to the employees, the organisation shows its concern. The career of employees is shown a developmental path through proper training modules and job enrichment. Sanjeev is a manager who takes care of all the duties and responsibilities to be assigned to his employees in the department. He uses all sources to develop a proper communication with them and leaves no attempt to motivate them. This year the company has decided to give the best manager award to Sanjeev for his contribution to the organisation.
Which type of objective is fulfilled here ?
  • a)
    Organisational
  • b)
    Social
  • c)
    Personal
  • d)
    None of these
Correct answer is option 'A'. Can you explain this answer?

Organisations are made up of people who have different personalities, backgrounds, experiences and objectives. Management has to reconcile personal goals with organisational objectives for harmony in the organisation.

Direction: Read the following text and answer the below questions :
Radio XYZ is a company which has improved its functioning by proper management. The company has been good in deciding and completing targets. In the previous meeting, it was decided that in coming years, company could show increase in the number of workers, number of products produced and also the sales turnover. However, recently it earned a negative reputation under the impact of resignations put forth by two of its departmental heads. These departmental heads were experts in their fields. One was leading the marketing department and the other was a scientist of repute who headed the manufacturing department. In the top-level management meeting it was found that such departmental heads who were specialists in their areas cannot be tackled by unity of command. They were egoistic as they were specialists.
After the meeting, things started to change for the organisation as all the departments started to work with one single target of giving back the company its lost fame. There was a combined effort which doubled the revenue of the organisation. A special regulation system of including every level manager was brought into action. Thus, the overall functioning of the organization improved.
“…company could show increase in the number of workers, number of products produced and also the sales turnover.” Identify the type of objective being discussed.
  • a)
    Organisational
  • b)
    Personal
  • c)
    Social
  • d)
    None of these
Correct answer is option 'A'. Can you explain this answer?

Management is responsible for setting and achieving objectives for the organisation. It has to achieve a variety of objectives in all areas considering the interest of all stakeholders including, shareholders, employees, customers and the government.

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