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Direction: Answer to the given question with reference to the context below.
You are Nisha staying at 53, Banjara Hills, Hyderabad. Last week you had bought a new laptop from ‘M/S Clear Vision’ of Hyderabad, with a warranty of 2 years. After working on the laptop for one week, now the laptop doesn’t even switch on. You have to write a complaint letter to the dealer requesting him to get the defect rectified.
Q. Which of these solutions can be added in the letter as the laptop is still in guarantee period?
  • a)
    To replace the laptop
  • b)
    To refund the amount
  • c)
    To stop selling this model again
  • d)
    To start a repairs workshop
Correct answer is option 'A'. Can you explain this answer?
Most Upvoted Answer
Direction:Answer to the given questionwith reference to the context be...
Replacing the laptop can fix the bugs and problems that the person is suffering. now if we go to option B that is refund the money-you take back the money or replace a laptop it's almost same, instead take the laptop,which will help your work complete soon! Option C is also not valid as the laptop the girl is having might have problems not all the models have the same issues.
What you will do by starting a repair workshop,so simply replace laptop and chill! :D
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Community Answer
Direction:Answer to the given questionwith reference to the context be...
Understanding the Warranty Context
When a product is under warranty, it signifies that the manufacturer or dealer is responsible for repairing or replacing the defective item without additional costs to the consumer. In your case, since the laptop you purchased from M/S Clear Vision has a warranty of 2 years, it opens up specific avenues for resolution.
Why Option 'A' is the Best Solution
- Replacement of the Laptop:
If the laptop is not functioning at all after just one week of use, it indicates a significant defect. Under warranty, the dealer is obliged to either repair or replace the product. Since the laptop is new and the defect arose so soon, requesting a replacement is a valid and reasonable solution.
- Refunding the Amount (Option B):
While a refund might seem like a feasible solution, it is typically less favored by customers who still want the product. Moreover, dealers often prefer repairing or replacing items rather than issuing refunds, especially for new purchases.
- Stopping the Sale of the Model (Option C):
This option is impractical for an individual complaint. It doesn't address the immediate concern regarding your defective laptop.
- Starting a Repairs Workshop (Option D):
This suggestion is unrelated to your individual issue and does not provide a solution for your defective laptop.
Conclusion
Given the warranty coverage and the circumstances surrounding your laptop's defect, requesting a replacement is the most appropriate and effective course of action. It aligns with your rights as a consumer and the obligations of the dealer under the warranty terms.
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Direction:Answer to the given questionwith reference to the context below.You are Nisha staying at 53, Banjara Hills, Hyderabad. Last week you had bought a new laptop from ‘M/S Clear Vision’ of Hyderabad, with a warranty of 2 years. After working on the laptop for one week, now the laptop doesn’t even switch on. You have to write a complaint letter to the dealer requesting him to get the defect rectified.Q.Which of these solutions can be added in the letter as the laptop is still in guarantee period?a)To replace the laptopb)To refund the amountc)To stop selling this model againd)To start a repairs workshopCorrect answer is option 'A'. Can you explain this answer?
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Direction:Answer to the given questionwith reference to the context below.You are Nisha staying at 53, Banjara Hills, Hyderabad. Last week you had bought a new laptop from ‘M/S Clear Vision’ of Hyderabad, with a warranty of 2 years. After working on the laptop for one week, now the laptop doesn’t even switch on. You have to write a complaint letter to the dealer requesting him to get the defect rectified.Q.Which of these solutions can be added in the letter as the laptop is still in guarantee period?a)To replace the laptopb)To refund the amountc)To stop selling this model againd)To start a repairs workshopCorrect answer is option 'A'. Can you explain this answer? for Class 10 2024 is part of Class 10 preparation. The Question and answers have been prepared according to the Class 10 exam syllabus. Information about Direction:Answer to the given questionwith reference to the context below.You are Nisha staying at 53, Banjara Hills, Hyderabad. Last week you had bought a new laptop from ‘M/S Clear Vision’ of Hyderabad, with a warranty of 2 years. After working on the laptop for one week, now the laptop doesn’t even switch on. You have to write a complaint letter to the dealer requesting him to get the defect rectified.Q.Which of these solutions can be added in the letter as the laptop is still in guarantee period?a)To replace the laptopb)To refund the amountc)To stop selling this model againd)To start a repairs workshopCorrect answer is option 'A'. Can you explain this answer? covers all topics & solutions for Class 10 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Direction:Answer to the given questionwith reference to the context below.You are Nisha staying at 53, Banjara Hills, Hyderabad. Last week you had bought a new laptop from ‘M/S Clear Vision’ of Hyderabad, with a warranty of 2 years. After working on the laptop for one week, now the laptop doesn’t even switch on. You have to write a complaint letter to the dealer requesting him to get the defect rectified.Q.Which of these solutions can be added in the letter as the laptop is still in guarantee period?a)To replace the laptopb)To refund the amountc)To stop selling this model againd)To start a repairs workshopCorrect answer is option 'A'. Can you explain this answer?.
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