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With reference to the National e-Governance Service Delivery Assessment, consider the following statements:
- It measure the depth and effectiveness of existing e-Governance service delivery mechanisms.
- The assessment study is published biennially.
Which of the statements given above is/are correct?
- a)1 Only
- b)2 Only
- c)Both 1 and 2
- d)Neither 1 nor 2
Correct answer is option 'C'. Can you explain this answer?
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Most Upvoted Answer
With reference to the National e-Governance Service Delivery Assessmen...
The correct answer is option 'C' - Both 1 and 2.
The National e-Governance Service Delivery Assessment (NeSDA) is a comprehensive framework developed by the Ministry of Electronics and Information Technology (MeitY) in India. It aims to measure the depth and effectiveness of existing e-Governance service delivery mechanisms in the country.
Let's understand the given statements in detail:
1. It measures the depth and effectiveness of existing e-Governance service delivery mechanisms.
The first statement is correct. The NeSDA framework is designed to assess the depth and effectiveness of e-Governance service delivery mechanisms in India. It evaluates various aspects such as the availability of services online, usability, information security, service delivery infrastructure, and citizen feedback mechanism, among others. The assessment helps in identifying gaps, suggesting improvements, and promoting the adoption of digital technologies for efficient service delivery.
2. The assessment study is published biennially.
The second statement is also correct. The NeSDA assessment study is conducted and published by MeitY on a biennial basis. This periodic assessment allows the government to track the progress of e-Governance initiatives and identify areas that need attention or improvement. The study provides valuable insights into the current state of e-Governance service delivery and helps in formulating policies and strategies for the future.
In conclusion, both statements are correct. The NeSDA framework indeed measures the depth and effectiveness of e-Governance service delivery mechanisms, and the assessment study is published biennially. This assessment plays a crucial role in enhancing the efficiency and accessibility of government services through digital platforms.
The National e-Governance Service Delivery Assessment (NeSDA) is a comprehensive framework developed by the Ministry of Electronics and Information Technology (MeitY) in India. It aims to measure the depth and effectiveness of existing e-Governance service delivery mechanisms in the country.
Let's understand the given statements in detail:
1. It measures the depth and effectiveness of existing e-Governance service delivery mechanisms.
The first statement is correct. The NeSDA framework is designed to assess the depth and effectiveness of e-Governance service delivery mechanisms in India. It evaluates various aspects such as the availability of services online, usability, information security, service delivery infrastructure, and citizen feedback mechanism, among others. The assessment helps in identifying gaps, suggesting improvements, and promoting the adoption of digital technologies for efficient service delivery.
2. The assessment study is published biennially.
The second statement is also correct. The NeSDA assessment study is conducted and published by MeitY on a biennial basis. This periodic assessment allows the government to track the progress of e-Governance initiatives and identify areas that need attention or improvement. The study provides valuable insights into the current state of e-Governance service delivery and helps in formulating policies and strategies for the future.
In conclusion, both statements are correct. The NeSDA framework indeed measures the depth and effectiveness of e-Governance service delivery mechanisms, and the assessment study is published biennially. This assessment plays a crucial role in enhancing the efficiency and accessibility of government services through digital platforms.
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With reference to the National e-Governance Service Delivery Assessmen...
Recently, secretary of Department of Administrative Reforms and Public Grievances launched the third edition of the National e-Governance Service Delivery Assessment (NeSDA) portal.
- NeSDA framework, launched in August 2018 was conceptualized with an overall objective to measure the depth and effectiveness of existing e-Governance service delivery mechanisms.
- The Department has successfully released 2 editions of NeSDA study, viz., NeSDA 2019 and NeSDA 2021.
- This framework is based on the Online Service Index (OSI) of UN eGovernment Survey.
- The framework covers six sectors, viz. Finance, Labour & Employment, Education, Local Government & Utilities, Social Welfare (including Agriculture & Health) and Environment (including Fire) sectors.
- Improvement in the country’s e-Governance landscape due to last 2 editions of NESDA study may be summarized in the following key take aways:
- Increase in e-Service Delivery
- Rise in use of Integrated / Centralized Portals for delivery of e-Services
- Improvement across assessment parameter scores
- The department undertakes NeSDA study biennially.
- This study assesses States, Union Territories (UTs), and focus Central Ministries on the effectiveness of e-Governance service delivery.
- NeSDA helps the respective governments improve their delivery of citizen centric services and shares best practices across the country for all States, UTs and Central Ministries to emulate.
Hence both statements are correct.
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With reference to the National e-Governance Service Delivery Assessment, consider the following statements: It measure the depth and effectiveness of existing e-Governance service delivery mechanisms. The assessment study is published biennially.Which of the statements given above is/are correct?a)1 Onlyb)2 Onlyc)Both 1 and 2d)Neither 1 nor 2Correct answer is option 'C'. Can you explain this answer?
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