What is the significance of Business Process Re-engineering in e-Gover...
Business Process Re-engineering in e-Governance involves identifying redundant steps in government processes to make them more efficient and streamlined.
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What is the significance of Business Process Re-engineering in e-Gover...
Significance of Business Process Re-engineering in e-Governance:
Business Process Re-engineering is crucial in e-Governance according to the ARC recommendations, as it helps in identifying redundant steps in government processes. This is significant for the following reasons:
Identifying redundant steps:
- BPR helps in analyzing and streamlining government processes to eliminate unnecessary steps, reduce bureaucracy, and increase efficiency.
- By identifying and eliminating redundant steps, e-Governance systems can operate more smoothly and effectively, leading to improved service delivery.
Improving efficiency:
- BPR allows for the optimization of workflows and the integration of technology to automate processes, reducing manual intervention and human errors.
- This leads to faster service delivery, cost savings, and overall improvement in the quality of government services.
Enhancing transparency and accountability:
- By streamlining processes and reducing unnecessary steps, BPR helps in increasing transparency and accountability in government operations.
- Citizens can have better access to information and services, leading to increased trust in the government.
Supporting digital transformation:
- BPR is essential for the successful implementation of e-Governance initiatives, as it helps in aligning organizational processes with digital technologies.
- It enables governments to transition from traditional paper-based processes to digital platforms, making services more accessible and convenient for citizens.
In conclusion, Business Process Re-engineering plays a crucial role in e-Governance by identifying redundant steps in government processes, leading to improved efficiency, transparency, and overall service delivery.