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Read the following information and choose the best alternative:
A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.
This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.
The restaurant also experienced a sizable drop in their footfall.
 
Q. Who/what is the main cause for the situation becoming unmanageable?
  • a)
    The pastor for flouting the norm of restaurant
  • b)
    The waitress for violating customer privacy.
  • c)
    The management for not taking action against the pastor.
  • d)
    The management for giving out disproportionate punish merit to waitress
  • e)
    The management for removing negative comments from the social media
Correct answer is option 'D'. Can you explain this answer?
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Read the following information and choose the best alternative:A pasto...
The passage highlights the unfair punishment as the cause of all the turmoil. Therefore, option D is the best answer.
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Read the following information and choose the best alternative:A pasto...
Understanding the Situation
The incident involving the pastor, waitress, and restaurant management highlights the complexities of social norms, customer service, and corporate responses.
Key Factors Involved
- The pastor's decision to tip less than the automatic charge is an example of flouting social norms regarding gratuity.
- The waitress's action of posting the receipt on social media breached customer privacy, leading to her termination.
- However, the management's response to the situation played a crucial role in escalating the conflict.
The Role of Management
- Disproportionate Punishment: The firing of the waitress for sharing the receipt, especially in a context where the pastor's actions were publicly negative, is viewed as disproportionate. This decision alienated the staff and the public, leading to backlash.
- Ineffective Communication: The management's repeated posting of the same defense on social media instead of addressing concerns led to further frustration among customers. The lack of engagement with negative comments only exacerbated the issue.
- Loss of Trust: By allegedly deleting negative comments and blocking users, the management appeared to be avoiding accountability, which damaged their credibility and trust with the community.
Conclusion
In conclusion, while multiple parties contributed to the situation, the management's failure to address the pastor's actions appropriately and their poor handling of the aftermath were the main causes for the situation spiraling out of control. Their decisions led to a significant drop in foot traffic and a tarnished reputation, making option 'D' the best choice.
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Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiters salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating companys policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the managements ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.The downward spiral continued for the restaurant as the management persisted in defending their actions and argued with those who criticised them. By the following week, the original post had generated over 18,000 negative comments.Q. Which of the following is the best way forward for the restaurant at this juncture?

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Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer?
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Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? for CAT 2024 is part of CAT preparation. The Question and answers have been prepared according to the CAT exam syllabus. Information about Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? covers all topics & solutions for CAT 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer?.
Solutions for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? in English & in Hindi are available as part of our courses for CAT. Download more important topics, notes, lectures and mock test series for CAT Exam by signing up for free.
Here you can find the meaning of Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? defined & explained in the simplest way possible. Besides giving the explanation of Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer?, a detailed solution for Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? has been provided alongside types of Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? theory, EduRev gives you an ample number of questions to practice Read the following information and choose the best alternative:A pastor bad eaten at a restaurant with his troupe of ten and his family. II is a norm to tip the waiter and about 20% of a waiter's salary comes from these lips. However, while paying the bill, the pastor crossed out the automatic 18% lip charged for parties of more than eight and wrote “I give God 10% why do you get 18%?” above his signature. The chagrined waitress at the restaurant posted a photo of this on the social media- She was subsequently fired for violating company's policy on customer privacy.This would have been understandable if the restaurant had not posted just 2 weeks ago & customer receipt that was complimenting them. Social media and social activists came heavily upon the management's ambivalent stand and the firing of the waitress. In response, the company posted a note on their social media page defending their actions. This quickly drew over 10,000 comments, mostly negative, lo which the management started responding by posting the same note over and over again. There were also accusations of the company deleting negative comments and blocking users.The restaurant also experienced a sizable drop in their footfall.Q. Who/what is the main cause for the situation becoming unmanageable?a)The pastor for flouting the norm of restaurantb)The waitress for violating customer privacy.c)The management for not taking action against the pastor.d)The management for giving out disproportionate punish merit to waitresse)The management for removing negative comments from the social mediaCorrect answer is option 'D'. Can you explain this answer? tests, examples and also practice CAT tests.
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