Explain all rights under COPRA?
Explanation of all rights under COPRA
- Right to be informed: Consumers have the right to be informed about the quality, quantity, potency, purity, standard, and price of goods or services. This includes information regarding the ingredients, date of manufacture, expiry date, and side effects.
- Right to choose: Consumers have the right to choose from a variety of goods and services at competitive prices. They should be able to make an informed decision based on the information provided to them.
- Right to be heard: Consumers have the right to be heard and their complaints should be addressed in a timely and efficient manner. They should have access to redressal mechanisms such as consumer forums or courts.
- Right to seek redressal: Consumers have the right to seek redressal for any unfair trade practices or deficiencies in goods or services. They can file complaints with consumer forums or courts to seek compensation or other remedies.
- Right to safety: Consumers have the right to be protected against hazardous goods and services. The government has a responsibility to ensure that goods and services are safe for use and consumption.
- Right to be represented: Consumers have the right to be represented in matters related to their interests. Consumer organizations can advocate for the interests of consumers and provide information and education to consumers.
- Right to education: Consumers have the right to be educated about their rights and responsibilities as consumers. They should be aware of their rights and how to exercise them.
- Right to privacy: Consumers have the right to privacy and their personal information should not be disclosed without their consent. Companies must adhere to data protection laws and ensure that consumer data is not misused.
Explain all rights under COPRA?
The right to be protected against the marketing of goods and services which are hazardous to life and property.The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices;The right to be assured, wherever possible, access to a variety of goods and services at competitive prices ;The right to be heard and to be assured that consumer's interest will receive due consideration at appropriate forums;The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers; andThe right to consumer education.
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