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Consider the following statements regarding Consumer Protection Act, 2019.




  1. In India, fake reviews of products on e-commerce websites pose a threat to the consumer rights under the Consumer Protection Act, 2019.



  2. The right to be informed is a consumer right under the Consumer Protection Act, 2019



  3. Every e-commerce entity is required to provide information regarding the country of origin of a product.




Which of the above statements is/are correct?

  • a)
    1, 2

  • b)
    1, 3

  • c)
    2, 3

  • d)
    1, 2, 3

Correct answer is option 'D'. Can you explain this answer?
Most Upvoted Answer
Consider the following statements regarding Consumer Protection Act, 2...
Explanation:

The correct answer is option 'D', i.e., all the given statements are correct.

Statement 1: In India, fake reviews of products on e-commerce websites pose a threat to the consumer rights under the Consumer Protection Act, 2019.

Explanation: The Consumer Protection Act, 2019 aims to protect the rights of consumers in India, including their right to be informed, right to choose, right to safety, and right to seek redressal. Fake reviews on e-commerce websites can mislead consumers and affect their ability to make informed choices. These reviews can lead to consumers purchasing products that do not meet their expectations or are of substandard quality. Therefore, fake reviews on e-commerce websites pose a threat to consumer rights under the Consumer Protection Act, 2019.

Statement 2: The right to be informed is a consumer right under the Consumer Protection Act, 2019.

Explanation: The right to be informed is indeed a consumer right under the Consumer Protection Act, 2019. It means that consumers have the right to receive accurate and complete information about the products or services they are purchasing. This includes information about the quality, quantity, potency, purity, standard, and price of the products or services. By exercising their right to be informed, consumers can make informed choices and protect themselves from unfair trade practices.

Statement 3: Every e-commerce entity is required to provide information regarding the country of origin of a product.

Explanation: As of September 2020, the requirement for e-commerce entities to provide information regarding the country of origin of a product is not explicitly mentioned in the Consumer Protection Act, 2019. However, the Government of India has made it mandatory for e-commerce platforms to display the country of origin of products listed on their platforms. This decision was taken in the wake of rising concerns over product quality, safety, and consumer preferences. By providing information regarding the country of origin, consumers can make informed choices and support domestic products if they wish to do so.

In conclusion, all the given statements are correct. Fake reviews on e-commerce websites pose a threat to consumer rights, the right to be informed is a consumer right under the Consumer Protection Act, 2019, and although not explicitly mentioned in the Act, e-commerce entities are required to provide information regarding the country of origin of a product as per the government's mandate.
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Consider the following statements regarding Consumer Protection Act, 2019. In India, fake reviews of products on e-commerce websites pose a threat to the consumer rights under the Consumer Protection Act, 2019. The right to be informed is a consumer right under the Consumer Protection Act, 2019 Every e-commerce entity is required to provide information regarding the country of origin of a product. Which of the above statements is/are correct?a)1, 2b)1, 3c)2, 3d)1, 2, 3Correct answer is option 'D'. Can you explain this answer?
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