Consumer Complaint Forum is called Consumer Forum

The correct answer is option 'A', Consumer forum. A consumer complaint forum is a platform where consumers can raise their grievances and seek redressal for any issues they have faced with a product or service. These forums are established to protect the rights of consumers and provide them with a platform to voice their concerns.

Consumer Forum: An Overview
Consumer forums, also known as consumer courts or consumer redressal commissions, are quasi-judicial bodies that have been set up under the Consumer Protection Act, 1986. These forums aim to resolve disputes between consumers and sellers or service providers in a fair and efficient manner.

Functions of Consumer Forum
Consumer forums perform several functions to ensure that consumers are protected and their complaints are addressed effectively. Some of the key functions of consumer forums include:

1. Complaint Registration: Consumers can file a complaint with the consumer forum against any unfair trade practices, defective products, or deficiency in services.

2. Mediation and Conciliation: The consumer forum may attempt to mediate and resolve the dispute amicably between the parties involved. This helps in avoiding lengthy legal proceedings.

3. Lodging Complaints: The consumer forum accepts complaints related to a wide range of issues, such as product defects, misleading advertisements, overcharging, negligence, etc.

4. Legal Proceedings: If the dispute cannot be resolved through mediation, the consumer forum conducts a proper legal proceeding. It allows both parties to present their case and provides a final judgment based on the evidence and applicable laws.

5. Compensation and Redressal: The consumer forum has the power to order compensation to the aggrieved party and direct the seller or service provider to rectify the deficiency or refund the amount paid by the consumer.

Benefits of Consumer Forums
Consumer forums play a crucial role in protecting the rights and interests of consumers. Some of the key benefits of consumer forums include:

1. Accessible and Affordable: Consumer forums are easily accessible to consumers, and the complaint filing process is simple and affordable.

2. Speedy Resolution: Consumer forums aim to provide speedy resolution of complaints, allowing consumers to seek justice without unnecessary delays.

3. Expertise: The members of consumer forums are experienced and knowledgeable in consumer laws and regulations. They can provide expert guidance and ensure fair judgment.

4. Legal Protection: Consumer forums provide legal protection to consumers against unfair trade practices and exploitation by sellers or service providers.

5. Consumer Empowerment: By providing an effective platform for complaint redressal, consumer forums empower consumers to voice their concerns and hold sellers or service providers accountable.

In conclusion, a consumer complaint forum is called a consumer forum. These forums are established to protect the rights of consumers and provide them with a platform to raise their grievances and seek redressal. Consumer forums play a crucial role in resolving disputes between consumers and sellers or service providers, ensuring fair and just outcomes.