"Consumer Protection Act" was introduced in 1986 to protect the interests of consumers...

Introduction:
The Consumer Protection Act (COPRA) was enacted by the Indian Government in 1986 to protect the rights of consumers and provide a framework for addressing consumer grievances.

Key Features of COPRA:
- The Act defines who a consumer is and outlines their rights, such as the right to be informed, the right to choose, the right to be heard, and the right to seek redressal.
- It establishes consumer councils at the district, state, and national levels to promote and protect the rights of consumers.
- COPRA provides for the establishment of consumer courts, known as Consumer Disputes Redressal Forums, to hear complaints and disputes related to defective goods or services.
- The Act allows for the filing of complaints by consumers, consumer associations, and the government against unfair trade practices and misleading advertisements.
- It empowers consumers to seek compensation for damages caused by defective products or deficient services.

Significance of COPRA:
- COPRA has strengthened consumer protection laws in India and provided a legal framework for addressing consumer complaints and grievances.
- It has raised awareness about consumer rights and encouraged consumers to assert their rights against unfair business practices.
- The Act has helped in promoting a fair and competitive marketplace by holding businesses accountable for their products and services.

Conclusion:
The Consumer Protection Act (COPRA) enacted in 1986 has played a crucial role in safeguarding the interests of consumers in India by providing a legal mechanism for addressing grievances and ensuring fair treatment in the marketplace.