Why am i unable to access infinity course although i am a infinity mem...
Possible answer:
Possible reasons why an Infinity member may be unable to access the NEET Revision notes course fully, despite a valid subscription till Sep 15, are:
Incomplete course:
- The NEET Revision notes course may not be fully developed yet, and some of the content may still be under construction or not released yet. In this case, the member should wait for the updates and check the course periodically.
- The NEET Revision notes course may be divided into parts or topics that are unlocked gradually, depending on the pace of the member's progress or the date of the exam. In this case, the member should follow the instructions or schedule provided in the course and complete the prerequisites before accessing the next part or topic.
Technical issues:
- The member's device or browser may not be compatible with the EduRev platform or the NEET Revision notes course. In this case, the member should try accessing the course from a different device or browser, or check the system requirements and troubleshoot any problems.
- The member's internet connection may be slow or unstable, which may affect the loading speed or accessibility of the EduRev platform or the NEET Revision notes course. In this case, the member should try using a faster or more stable internet connection, or contact the internet service provider for assistance.
Account issues:
- The member's Infinity subscription may not have been activated or renewed properly, which may result in a partial or temporary access to the NEET Revision notes course. In this case, the member should check the account settings and payment history, and contact the EduRev support team for clarification and resolution.
- The member's EduRev account may not be linked to the Infinity subscription or may have a different email address or name, which may cause a mismatch or confusion in the access to the NEET Revision notes course. In this case, the member should check the account details and contact the EduRev support team for verification and correction.
To resolve the issue, the member should:
- Identify the possible cause(s) of the problem by checking the course status, device compatibility, internet connection, and account settings.
- Try the suggested solutions or workarounds for each cause, such as waiting for updates, changing the device or browser, checking the system requirements, troubleshooting the internet connection, reviewing the payment history, verifying the account details, or contacting the EduRev support team.
- Keep track of the progress and feedback, and adjust the strategy or seek further assistance if needed.
- Share the experience and feedback with the EduRev community, and contribute to the improvement of the platform and the courses.
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